Privacy Policy

OVERVIEW

We at Metalforms Heat Transfer are committed to protecting your privacy.  This privacy notice discloses the privacy practices for our Website ("the Website"), www.metalformsheattransfer.com.  This privacy notice applies solely to information collected by the Website (sometimes referred to as the "site").   

This Privacy Policy governs our data collection, processing and usage practices and notifies you of the following: 

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information

If you do not agree with the data practices described in this Privacy Policy, you should not use the Website.

INFORMATION COLLECTION, USE AND SHARING

We are the sole owners of the information collected on the Website.  We only have access to/collect information that you voluntarily give us via email, website forms, or other direct contact from you.  We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your requests, e.g. to fulfill your order for our products and/or services.

Unless you ask us not to, we may contact you via email, mail, or phone in the future to tell you about our products and/or services, or changes to this privacy policy.  Our communications with you may include email communication from both www.metalformsheattransfer.com and/or our parent company, TransTech Energy (www.transtechenergy.com)

We periodically update this Privacy Policy.  We will post any privacy policy changes on this page and, if the changes are significant, we will also provide a more prominent notice by sending you an email notification.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

The Website is governed by our parent company, TransTech Energy LLC (www.transtechenergy.com) If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at privacy@transtechenergy.com or by sending mail to: TransTech Energy, LLC, P.O. Box 8197, Rocky Mount, NC  27804, Attn: Privacy.

To Unsubscribe From Our Communications

You may opt out of any future contact from us at any time.  You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, updating your communication preferences, or by sending us email at privacy@transtechenergy.com or by sending postal mail to: TransTech Energy, LLC, P.O. Box 8197, Rocky Mount, NC  27804, Attention: Privacy. Please note that customers cannot opt out of receiving transactional emails related to contracted work or purchased products and/or services. 

You can also do the following at any time by contacting us via the contact information provided above (or on our website here):

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We will respond to your request to change, correct, or delete your information within a reasonable time period, and notify you of the action we have taken.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

COOKIES

We use "cookies" on this website.  A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site.  For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. 

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

We may from time to time share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

In some cases we may partner with another party to provide specific products or services.  When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these products or services.

This website contains links to other websites.  Please be aware that we are not responsible for the content or privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If at any time you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at  (+1) 866.596.5112 or via email.